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Follow us on
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Join us on
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Web to SMS
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What happens when I place an order? |
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When you place an order, you provide Zoohoor.com® with personal contact and billing information, including your address and telephone number. Zoohoor.com® uses this information to give you a customized experience and to process the orders that you place.
When you place an order, your account information is saved automatically. When you do, Zoohoor.com®’s database stores your billing and delivery information, and automatically transfers it to the order form each time you place an order so that you do not have to re-enter this information. If you open an account with Zoohoor.com, you have access to an address book that enables you to save addresses and other contact information about persons to whom you wish to send flowers. You can view or edit information on your address book at anytime; it helps you saving time. |
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Is it required that I put the recipient’s number? |
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The recipient’s phone number is used for delivery purposes. On some occasions, the recipient may be called to schedule delivery. To maintain its high quality standards, Zoohoor.com® will occasionally contact the recipient to ensure their satisfaction. |
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What happens after I place an order? |
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When your order is placed at Zoohoor.com®, and after your credit card payment is approved by the clearance house, your order is then sent over a secure connection to Zoohoor.com®. Automatically, you will receive via e-mail, a confirmation letter that your order has been successfully placed.
Orders must be placed at least 48 hours in advance. You may go online, check and track your order(s), under “Tracking my orders” on Zoohoor.com web site |
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When is my order delivered? |
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If you place an order before 12:00 midnight (Delivery Country Time), your order will be delivered the next day, including the weekends. (Toys, Fluffies, Balloons, Baby furniture could not be delivered on Sundays). If you entered a date that does not conform to the policy stated above, we would deliver the ordered product the next day the order is received. |
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Is it safe to use my credit card online? |
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Credit card data you enter on www.zoohoor.com is encrypted with secure server software (SSL) that encodes the information before your web browser software transmits it, meaning hackers can't seize any of your personal information while it'is in transit. Credit card numbers are not stored on Zoohoor.com’s servers. Credit cards are billed immediately at the end of an order process through an encrypted on-line connection with the credit card processing companies.
When ordering at this site, and by using the secure order form, you will notice either a solid key or closed lock at the bottom left corner on your browser. Always look for these signs before entering your billing information. |
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Payment Methods: |
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Zoohoor.com® accepts the following payment methods:
- Visa
- MasterCard
- Western Union
- Money-Gram
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What if I have additional questions? |
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If you have additional questions, please send an e-mail at info@zoohoor.com, or call our 24/7 call center. Do not hesitate to make contact every time you feel the need. Zoohoor.com® will be more than glad to help you customize your bouquet or advise you to select the best floral arrangement for the desired occasion or for a specific theme. |
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